AdFlow data deletion

You can ask at any time for your data to be deleted from AdFlow, together with the data we received from Meta (Facebook and Instagram) and the other platforms you connected.

Inside AdFlow

• For one platform: open Connections, choose the platform and select Disconnect. The access token is deleted at once.
• For one business or your whole account: open Settings and select Delete business or Delete account.

From Facebook

On Facebook open Settings and privacy, Settings, Business integrations, choose AdFlow and select Remove. AdFlow's access to your accounts stops at once. To also delete the data we have already received, send us the email described below.

By email

Email [email protected] with the subject "AdFlow data deletion", from the address of your AdFlow account or of the Facebook account you connected. We confirm receipt within 7 days.

What is deleted and when

We delete the access tokens, the account, Page, pixel and catalog details, the statistics and the store data linked to you. Deletion is completed within 30 days of the request, and we tell you when it is done. We keep only what the law requires us to keep, such as invoices.

More in the AdFlow privacy policy and the AdFlow terms of service.